Full job description

Front Desk Agent
DoubleTree by Hilton – Fairfield, NJ

DoubleTree by Hilton Fairfield is seeking a friendly, professional, and reliable Front Desk Agent to join our team.

Responsibilities:

• Greet guests and provide excellent customer service
• Perform guest check-ins and check-outs
• Handle reservations, room assignments, and guest requests
• Answer phones and respond to guest inquiries
• Process payments and balance transactions
• Communicate with housekeeping and maintenance as needed
• Follow Hilton brand standards and hotel policies

Qualifications:

• Customer service or hotel front desk experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer skills (OnQ experience a plus)
• Flexible availability, including weekends and holidays

Job Type: Full-Time / Part-Time
Pay: Competitive (based on experience)
Benefits:

• Hilton Team Member travel discounts
• Growth opportunities within Hilton
• Health insurance
• Dental Insurance
• Vision Insurance
• Paid Time off

Location: Fairfield, NJ

Apply today to join a global hospitality brand and a great team environment.