Full job description

Company Description
If you are a traveller seeking stylish short accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Hotel Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay magnificent.

Job Description
We are seeking a professional and customer-focused Bellboy to join our hospitality team at a premier hotel in Dubai, United Arab Emirates. As a Bellboy, you will be the first point of contact for our guests, providing exceptional service and assistance with luggage, directions, and general guest inquiries. This role is essential to creating a welcoming and seamless experience for all visitors to our property.

• Greet guests upon arrival and departure with a warm, professional demeanor
• Assist guests with luggage handling, room delivery, and transportation of packages
• Provide accurate information about hotel facilities, local attractions, dining options, and services
• Respond promptly to guest requests and special needs with a helpful and courteous attitude
• Maintain cleanliness and organization of lobby, entrance areas, and luggage storage facilities
• Coordinate with front desk and housekeeping teams to ensure seamless guest experiences
• Operate elevators and assist guests with navigation throughout the hotel
• Handle guest concerns and complaints professionally, escalating issues when necessary
• Perform light maintenance tasks and report any facility issues to management
• Maintain a professional appearance and adhere to hotel dress code standards at all times
• Multitask effectively during peak hours while maintaining service quality