Full job description

Responsibilities of this role

• Provides support to keep the office running smoothly.
• Manages both paper and electronic filing systems.
• Answers phone calls, directs them to the right people, schedules appointments, receives packages, and helps visitors.
• Responds to emails and other digital messages.
• Writes and edits letters, reports, and other documents.
• Updates information in databases and spreadsheets.
• Prepares meeting agendas and takes notes during meetings.
• Operates and maintains office equipment like printers, copiers, and fax machines.
• Conducts research and summarizes information for reports or presentations as needed.
• Collaborates with other staff and helps colleagues when necessary.