Guest Attendant

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC (“OHM”)

At OHM, we are:

  • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
    involvement, & philanthropic outreach efforts.
  • Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
  • Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

  • 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!


Now Hiring: Guest Attendant

Location: BigShots Golf – Springfield, MO

Essential Responsibilities:

  • Greet and assign guests to a tee box in a polite, welcoming, and energetic manner, ensuring high-quality service.
  • Handle incoming phone calls and direct them to the appropriate team member.
  • Manage waitlists for tee boxes and assist guests with obtaining a member card.
  • Communicate the BigShots Golf experience, provide information about clubs, and troubleshoot issues in tee boxes.
  • Be accessible on the tee line or lobby area to assist and escort guests to their tee boxes or restaurant seating.
  • Ensure compliance with BigShots Golf rules for team member and guest safety.
  • Maintain and replenish club racks, replace broken clubs, and follow broken club procedures.
  • Assist guests with various needs, such as extending booking time or providing specific clubs.
  • Ensure daily assignments are completed to meet BigShots Golf standards, including maintaining cleanliness.
  • Assist fellow team members and guests proactively, participating as a team member.
  • Address guest complaints promptly and practice service recovery.
  • Report to work on time and in uniform, following company policies and procedures.
  • Embrace company culture, including O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health/Wellness, and Safety.
  • Perform other duties as required or requested.

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