Full job description

Are you looking to make a difference in your community? Seeking to work for a non-profit whose values include safety, teamwork, and stewardship?

LifeSouth Community Blood Centers is looking for an individual to join our team as a Part-Time Receptionist in Gainesville, FL . This position is responsible for registering blood donors and providing excellent customer service to all LifeSouth visitors.

Responsibilities Include (but are not limited to)

• Answer incoming telephone calls and transfer calls to the appropriate extension or relay messages
• Collect demographic information from donors and enter data into the computer system according to approved guidelines, print Single Donation Records (SDRs) and log donation information on donor registers
• Review donor record status reports and resolve registration discrepancies according to established guidelines
• Provide the highest level of customer service towards internal and external customers
• Greet donors and visitors and direct them to the appropriate area in the facility

Qualifications

• High school diploma or GED
• Ability to work both independently and as a team member
• Ability to organize and complete multiple assignments with precision and quick turnaround
• Knowledge of Microsoft Word, Excel, Outlook and PowerPoint
• Ability to follow moderately complex oral and written instructions
• One to three months of related experience preferred
• Experience with records management, business telephone systems, data entry and customer service preferred

Who We Are

LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.

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