Full job description

Special Instructions to Applicants : Applicants should attach a resume and cover letter in PDF format to the Supporting Documents section of the application.

About Rice

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system, which supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in how we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — which stands for Responsibility, Integrity, Community, and Excellence.

Position Summary

The Student Support Specialist will serve as a navigator for graduate students, helping guide them to appropriate resources on campus. The person in this position will be responsible for communication and visibility of opportunities and processes related to graduate student academics, as well as identifying and addressing gaps in relevant student services. These student cases include physical and mental health concerns, as well as academic issues. This individual will serve as a navigator for students, offering empathy and referring students to relevant experts. Based in the Office of Graduate and Postdoctoral Studies, this position will work with other campus offices both on individual student cases and in the development of graduate student programming.

Provides constructive advice and resources to help retain graduate students in their studies or to help them transition away from graduate study, as appropriate. The ideal candidate is committed to becoming an expert on existing policies and procedures and is able to ask for assistance when needed, appropriately support individual graduate students, and advocate for resources that benefit all graduate students.

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