Full job description

• Strong organizational and multitasking abilities
• Good communication and teamwork
• Knowledge of warehouse software (WMS/ERP)
• Basic understanding of logistics and supply chain
• Attention to detail and problem‑solving mindset
• Contact customers to confirm order details, delivery schedules, and special instructions.
• Provide updates on shipment status, delays, or changes.
• Respond to customer inquiries regarding delivery timelines, product availability, and documentation.
• Maintain clear, courteous, and timely communication to ensure customer satisfaction.
• Coordinate with transport companies, drivers, and internal teams to schedule pickups and deliveries.
• Prepare and share shipment documents such as delivery notes, packing lists, and invoices.
• Track shipments and ensure on‑time dispatch and delivery.
• Resolve issues related to routing, delays, or discrepancies.
• Ensure all shipments comply with company procedures and customer requirements.

Job Type: Full-time