Full job description

• Answer, screen and direct phone calls
• Greet clients warmly and offer beverages
• Assist the office in filing duties
• Take and relay messages
• Provide information to callers
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of the company
• Maintain cleanliness in reception area
• Reroute calls to appropriate department
• Sort as well as distribute incoming mail
• Call the person in charge of maintenance to fix malfunction office equipment
• Operate copy, scanning and mailing documents
• Log received shipments or parcels
• Sort and deliver small packages and mail
• Monitor and maintain office equipment
• Control inventory relevant to reception area

Job Specification:

• Hard working, always eager to learn new things and very smart to learn them in short period.
• Good listening skills with attention to details.
• Excellent verbal and written communication skills (Good spoken English is a must).
• Confident and very comfortable with clients and guests.
• Proficient in Microsoft Office (for excel / word based daily reports and logs).
• Excellent telephonic manners and email etiquettes.
• Ability to multitask, prioritize and manage time efficiently.
• Demonstrate friendly and cooperative attitude and maintain high level of customer care.

Job Type: Full-time