Full job description

hotelapartments.com is a growing corporate housing and serviced apartment platform in Dubai, working with hotel apartments and corporate clients to provide short- and long-term accommodation solutions.

We are looking for a Reservation & Sales Agent to handle inquiries, convert leads into bookings, and support our corporate and individual clients.

Key Responsibilities

• Handle inbound reservation and sales inquiries (email, phone, WhatsApp, platforms)
• Convert leads into confirmed bookings for short- and long-term stays
• Coordinate with operations and property partners on availability and pricing
• Prepare quotations, booking confirmations, and contracts
• Manage CRM updates and follow up on leads
• Support corporate clients, relocation companies, and repeat customers
• Ensure high customer satisfaction and professional communication

Requirements

• Experience in serviced apartments, hotels, or real estate leasing is an advantage
• Strong communication skills in English
• Sales-oriented mindset with attention to detail
• Comfortable using booking systems, CRM, and WhatsApp/email sales
• Based in Dubai or available to join immediately

What We Offer

• Competitive salary plus performance-based commissions
• Growth opportunity within a fast-expanding corporate housing platform
• Exposure to corporate clients, relocation firms, and multinational accounts
• Professional, dynamic, and supportive work environment

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