Full job description

Customer Service Job Responsibilities

-Handle customer inquiries, complaints, and requests via phone, email, or in person

-Provide accurate information about products or services

-Resolve issues efficiently while maintaining customer satisfaction

-Process orders, returns, or service requests

-Maintain customer records and update systems

-Follow up with customers to ensure issues are resolved

-Work closely with other departments to support customers

Receptionist Job Responsibilities

• Greet and assist visitors in a professional manner
• Answer and direct phone calls and emails
• Manage appointments and meeting schedules
• Handle incoming and outgoing correspondence
• Maintain reception area cleanliness and organization
• Support administrative tasks such as filing and data entry

Key Skills

• Friendly and professional demeanor
• Excellent verbal and written communication
• Organizational and time-management skills
• Strong communication and problem-solving skills
• Patience and professionalism
• Ability to multitask and work under pressure
• Basic computer and system knowledge

Work 6 days – 9 AM to 7 PM , Sunday off

Visa / Insurance provided.

Near On-Passive Metro, Al Qouz 1 Industrial Area

please apply if you are OK with the timing.

Job Type: Full-time