Sales Manager

Full job description

Job Purpose:
Responsible for increasing company revenue by acquiring new travel clients, growing corporate accounts, building partnerships with travel agents, and promoting tourism products (tickets, hotels, visas, holiday packages, tours).

Key Responsibilities:

  • Identify and onboard travel agents, corporate clients, and tourism partners.
  • Promote tourism products (air tickets, hotel bookings, holiday packages, visas, tours, transportation).
  • Develop sales strategies to grow B2B and B2C market segments.
  • Create seasonal promotions and sales campaigns in coordination with marketing.
  • Conduct follow-ups on inactive clients and recover lost business opportunities.
  • Expand partnerships with local and international suppliers.
  • Attend sales meetings, tourism exhibitions, events, and networking platforms.
  • Prepare quotations, proposals, agreements, and client offers.
  • Coordinate with operations for booking fulfillment and customer support.
  • Handle escalations and ensure customer satisfaction.
  • Provide management with weekly/monthly sales reports, forecasts, and insights.
  • Train and supervise telesales/telemarketing or sales staff.
  • Monitor competition and market trends to remain competitive.

Skills & Professional Requirements:

  • Experience in travel & tourism sales (preferred)
  • Strong network with travel agents, corporates, and suppliers
  • Knowledge of GDS systems (Amadeus/Sabre/Galileo) is an advantage
  • Strong negotiation & communication skills
  • Ability to handle price objections and close deals
  • Market-oriented, target-driven, and self-motivated

KPIs:

  • Revenue growth & profit margins
  • Corporate & travel agent acquisition
  • Repeat business & client retention rate
  • New partnerships developed
  • Conversion rate from inquiries
  • Monthly/quarterly closing targets

Job Type: Full-time


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