We are looking for a polished, personable, and guest-focused Guest Relations Executive to join our Culinara team. This role is key to delivering exceptional guest experiences and ensuring every guest feels welcomed, valued, and remembered.

Key Responsibilities:

• Welcome and engage guests warmly, ensuring a memorable first and last impression
• Manage reservations, seating arrangements, and guest flow efficiently
• Build strong relationships with regular guests and VIPs
• Handle guest feedback, requests, and concerns with professionalism and care
• Coordinate closely with the restaurant management and service teams to deliver seamless service
• Maintain accurate guest profiles and preferences
• Support special occasions, events, and promotions to enhance guest experience

Requirements:

• Previous experience in guest relations, hospitality, or a similar front-of-house role
• Strong communication and interpersonal skills
• Confident, well-presented, and service-driven personality
• Ability to multitask and remain calm under pressure
• Flexible to work evenings, weekends, and holidays
• Knowledge of reservation systems is an advantage

APPLY NOW