Full job description

Cleaner or Housekeeper is responsible for maintaining the cleanliness, hygiene, and order of a specific environment. While the core tasks are similar across all sectors, the specific duties often vary depending on whether you are working in a private home, a hotel, or a commercial office.

Below is a breakdown of the standard responsibilities, skills, and qualifications for these roles.

1. Primary Duties & Responsibilities

Regardless of the setting, most cleaning roles include these “core” tasks:

  • Surface Cleaning: Dusting, wiping down, and polishing furniture, fixtures, windowsills, and mirrors.
  • Floor Care: Sweeping, mopping, and vacuuming all floor surfaces; shampooing carpets or buffing floors as needed.
  • Sanitization: Deep-cleaning and disinfecting “high-touch” areas such as bathrooms (toilets, sinks, showers) and kitchens (counters, sinks, appliances).
  • Waste Management: Emptying trash and recycling bins, replacing liners, and transporting waste to designated disposal areas.
  • Restocking: Replenishing essential supplies like toilet paper, paper towels, soap, and toiletries.

2. Specialized Tasks (By Industry)

Depending on the environment, the role may expand to include specific duties:

Hospitality (Hotels/Resorts)

  • Bed Making: Stripping used linens and making beds to strict brand standards.
  • Laundry: Managing the flow of towels and linens; operating industrial washers and dryers.
  • Turn-Down Service: Preparing rooms for guest arrival, often including evening checks.
  • Minibar/Amenities: Checking and restocking minibar items and guest stationery.

Residential (Private Homes)

  • Organization: Tidying up living spaces and light organizing (e.g., putting away toys or dishes).
  • Laundry & Ironing: Washing, drying, folding, and ironing personal clothing.
  • Errands: Occasionally helping with grocery shopping or light meal preparation.

Commercial (Offices/Hospitals/Schools)

  • High-Traffic Care: Frequent cleaning of lobbies, elevators, and breakrooms.
  • Equipment Operation: Using industrial-grade floor scrubbers or electrostatic sprayers.
  • Compliance: Following strict OSHA or healthcare-specific sanitation protocols to prevent infection.

3. Reporting and Maintenance

A key part of the job is acting as the “eyes and ears” of the facility:

  • Maintenance Reports: Notifying management of broken fixtures, burnt-out lightbulbs, or plumbing leaks.
  • Inventory Tracking: Monitoring cleaning supply levels and requesting new stock before it runs out.
  • Safety Compliance: Ensuring “Wet Floor” signs are used and that cleaning chemicals are stored safely and labeled correctly.

Job Type: Full-time


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