Full job description

Key Responsibilities

• Client Consultation: Connect with clients to understand their travel/immigration needs, advise on suitable visa categories (tourist, work, business), and assess eligibility.
• Application Management: Prepare, review, and submit visa applications, ensuring all documents are accurate, complete, and submitted on time.
• Regulatory Expertise: Stay updated on evolving visa policies, embassy requirements, travel advisories, and immigration laws for multiple countries.
• Liaison: Communicate with clients, embassies, consulates, and internal operations teams to track applications and resolve issues.
• Sales & Service: Promote additional services (insurance, premium processing), convert leads, meet sales targets, and maintain client satisfaction.
• Documentation: Handle sensitive client information, maintain records, and ensure data integrity.

Essential Skills & Qualifications

• Experience: Previous experience in visa sales, travel consultancy, or immigration services.
• Communication: Excellent verbal and written skills for client interaction and correspondence.
• Attention to Detail: Meticulous in checking documents and processes.
• Sales Acumen: Ability to sell services and achieve targets.
• Customer Service: Strong orientation towards client satisfaction.
• Adaptability: Ability to keep up with frequent policy changes.

Job Types: Full-time, Permanent