Full job description

Key Responsibilities

• Guest Relations: Greet and seat guests warmly, present menus, and provide detailed information on daily specials or ingredients.
• Order Management: Take accurate food and beverage orders using our POS system and coordinate timing with the kitchen staff.
• Service Excellence: Serve orders promptly, check in on guests during their meal, and handle requests or complaints with a positive attitude.
• Table Maintenance: Set up tables with clean linen and silverware, clear dishes quickly after use, and maintain a tidy dining area.
• Upselling: Suggest appetizers, beverages, or desserts to enhance the guest experience and increase restaurant revenue.
• Payments: Prepare checks and process cash or card transactions accurately.

Requirements

• Experience: Previous experience as a Waitress or in a customer service role is preferred.
• Communication: Good command of English; additional languages (Arabic, Hindi, or Tagalog) are an advantage.
• Soft Skills: A polite, patient, and outgoing personality with the ability to multitask in a fast-paced environment.
• Availability: Flexibility to work in shifts, including weekends and public holidays.

Salary & Benefits Package

We provide a competitive package in line with Abu Dhabi hospitality standards: