Job Description:

As a Coordinator for our tailoring shop specializing in supplying scrubs to clients, you will play a crucial role in ensuring smooth operations and excellent customer service. Your responsibilities will include:

Order Management:

• Receive and process client orders for scrubs, ensuring accuracy and timeliness.
• Coordinate with the tailoring team to schedule production and delivery timelines.
• Maintain order records and update inventory accordingly.

Customer Communication:

• Serve as the primary point of contact for clients, addressing inquiries, providing updates on orders, and resolving any issues or concerns promptly.
• Communicate effectively with clients regarding fabric options, customization requests, and pricing.
• Monitor inventory levels of fabric, thread, and other materials required for scrub production.
• Place orders for materials as needed to maintain adequate stock levels and meet client demand.

Sales and Marketing Support:

• Assist in promoting the shop’s scrub products through various channels, including social media, email campaigns, and promotional events.
• Collaborate with the marketing team to develop marketing materials such as brochures and product catalogs.

Administrative Tasks:

• Perform administrative duties such as maintaining client databases, preparing invoices, and processing payments.
• Assist in organizing and maintaining a clean and organized work environment in the shop.

Qualifications:

• Previous experience in customer service, sales, or administrative roles preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Attention to detail and commitment to quality.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic knowledge of tailoring or garment production processes is a plus.

Job Type: Full-time