Job Description

• Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards.

• To participate in the daily briefing with the ALM/EHK/AHKM
• To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care.
• To provide a courteous and professional service at all times.
• Manage overall daily operations of the Linen/Uniform.
• Ensure quality controls are in place for all linen processes, rejecting any exceptions.
• Oversee in getting filled linen carts to designated areas.
• Ensure a clean and tidy linen room at all times and report to the Assistant Laundry Manager, Executive Housekeeper or Assistant Housekeeping Manager if any items have been damaged (linen as well as uniforms).
• Report to Assistant Laundry Manager, Executive Housekeeper or Assistant Housekeeping Manager in case any uniforms need to be discarded or replenished.
• Ensure that linen and uniforms are properly stored and recorded.
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
• Take linen which is spotted out and place separate for re-washing or special treatments.
• Any linen which is torn is placed separately and returned to the Linen room for repair.
• Keeps linen for all different departments separate.
• Coordinate with concerned department to do monthly inventory and report.
• Assist other departments when necessary and maintain good working relationships.
• Perform any other duties assigned by the Executive Housekeeper/ ALM.

Qualifications

• 
  At least two years’ experience in hotel housekeeping operations
• Effective supervisory skills
• Good interpersonal skills
• Proficient in English communication
• Eye for detail