Full job description

Job description:

Key Responsibilities:

• Supervise daily restaurant operations to ensure smooth and efficient service.
• Support the Restaurant Manager in overseeing staff performance and scheduling.
• Maintain high standards of food quality, hygiene, and customer service.
• Handle customer complaints and ensure guest satisfaction.
• Monitor inventory levels and coordinate with the kitchen and bar teams.
• Train, mentor, and motivate team members to uphold company standards.
• Assist with cash handling, reporting, and other administrative tasks.
• Ensure compliance with health and safety regulations.

Requirements:

• Proven experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A team player with a passion for hospitality and customer service.
• Knowledge of POS systems and basic reporting tools is a plus.