Full job description

Overview

Job Description

• Handling communication with users through the company website and online channels.
• Presenting company products and services in a clear and professional manner.
• Providing accurate information and guidance to potential and existing users.
• Offering ongoing support to current customers and resolving their inquiries.
• Receiving, processing, and following up on user complaints to ensure satisfaction.
• Managing related administrative and support documentation.

Job Requirements

• Previous experience in sales or a call center environment is an advantage but not mandatory.
• Strong communication and presentation skills.
• Basic computer literacy and ability to work with digital systems.
• Goal-oriented mindset with a focus on achieving targets.
• Willingness to learn, grow, and continuously improve skills.