Job Description

We are seeking a professional and friendly Waiter/Waitress to join our team in Ras Al-Khaimah, United Arab Emirates. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

• Greet and seat guests in a warm and welcoming manner
• Take accurate food and beverage orders, demonstrating knowledge of menu items and daily specials
• Serve food and drinks promptly and efficiently, adhering to established service standards
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Process payments accurately and handle cash and credit card transactions
• Collaborate with kitchen staff to ensure timely food preparation and delivery
• Address guest inquiries and concerns promptly and professionally
• Assist in opening and closing procedures of the restaurant
• Comply with all food safety and hygiene regulations
• Participate in regular team meetings and training sessions to enhance service quality
• Adapt to varying work schedules and assist in other areas of the restaurant as needed

Qualifications

• Diploma or degree in vocational hospitality preferred
• Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting (fresh graduates may be considered)
• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced, high-pressure environment
• Basic math skills for handling financial transactions
• Physical stamina to stand and walk for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of food safety and hygiene practices
• Proficiency in English; knowledge of additional languages is a plus
• Ability to multitask and prioritize responsibilities effectively
• Team-oriented mindset with a willingness to assist colleagues as needed