Job Summary:
We are looking for friendly and dependable Customer Service Staff to assist customers, provide accurate information, and ensure a positive customer experience. The role involves handling customer inquiries, resolving basic issues, and supporting daily front-of-house operations.

Key Responsibilities:

• Greet customers politely and assist with inquiries
• Provide accurate information about products and services
• Handle customer requests, concerns, and basic complaints professionally
• Process orders, payments, or bookings as required
• Maintain a clean and organized customer service area
• Work closely with team members to ensure smooth operations
• Follow company policies and customer service standards

Requirements:

• Strong communication and interpersonal skills
• Friendly, patient, and professional attitude
• Ability to work in a fast-paced environment
• Basic computer or POS system skills (training provided)
• Willingness to work flexible shifts, including weekends if needed

Preferred Qualifications (Optional):

• Previous customer service or retail experience
• Cash handling or front-desk experience

Job Type: Full-time