We are seeking a friendly, professional, and reliable Receptionist to join our team at Naif Fort Hotel, a 3-star hotel located in the heart of Dubai. As a receptionist, you will be the first point of contact for our guests and responsible for providing outstanding customer service and a welcoming atmosphere.

Key Responsibilities:

• Greet and assist guests upon arrival and departure.
• Manage check-in and check-out procedures efficiently.
• Answer and direct phone calls, providing accurate information.
• Handle guest inquiries, concerns, and special requests.
• Maintain accurate guest records and reservations.
• Ensure the reception area is clean, organized, and welcoming.
• Perform administrative duties as required.

Preferred Qualifications:

• Asian nationality preferred.
• Must be fluent in Arabic and English (both written and spoken).
• Previous experience in a hotel or customer service role is an advantage.
• Strong communication skills and a positive attitude.
• Ability to work in a fast-paced environment.
• Professional appearance and demeanor.

Job Type: Full-time