Job Description

• Issue uniforms and linens to staff according to systems and the procedures by the hotel management. Makes inventory and control the movement of soiled, damaged and fresh linens and uniforms.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure all uniforms and linens are clean and in good condition.
• Conduct quarterly inventory of Room linens, F&B linens and colleague uniforms.
• Conduct Weekly Inventory of Laundry supplies and chemicals.
• Report faulty equipment, maintenance needs, and safety hazards to manager and to Engineering Department.
• Train employees on all laundry procedures, including safety procedures and equipment operation.
• Verify that laundry requests are completed for each department as needed.
• Operate and monitor washing, dry cleaning, ironing and drying machinery.
• Inspect linens and terry for damage.
• Assist manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Accomplished monthly production report, payroll and overtime.
• Coordinates with the suppliers and outside contractors.
• Report any guest laundry discrepancies.
• To ensure the quality of all guest laundry according to Hotel Standards.
• To ensure that all preferences and guest requirements are met.
• Washing and Pressing all guest laundry, uniforms and executive laundry and other items.
• Help other colleagues in uniform and laundry area when needed.
• Update the laundry tracker by encoding the items delivered. Check and report any discrepancies.
• Check the delivery receipt and inform the supplier for pending balances.
• Contact the uniform supplier for any uniform request. Schedule for uniform measurements among various departments of the hotel.
• Receiving deliveries from outsourced company and report any discrepancies.
• Follows all SOP and Hotel`s Standard Procedures.
• Other tasks as allocated.

Qualifications

• Minimum of 2 years experienced in Uniform and Laundry Operation.
• Knowledgeable in Housekeeping Operation.
• Knowledgeable in Excel and Microsoft.
• Knowledgeable in different types of spotting and laundry chemicals.
• Knowledgeable in Birch Street, Opera and Micros.
• Knowledgeable in Washer, Dryer, Pressing Machines and Dry Cleaning Machine.
• Good in Oral and Written Communication.
• Can handle pressure.

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