Full job description

• Welcome guests in a warm, friendly manner and putting them on a waiting list, as necessary.
• Ascertains their dining needs.
• Seats guests and manage the seating chart.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Providing guests with menus and answering any initial questions.
• Engaging with guests to ensure they are happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• A knowledge of the menu.
• Helping with other positions in the restaurant as needed.
• Providing great customer service.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow colleagues and other departments wherever necessary to maintain positive working relationships.
• Able to perform additional duties as requested by the company as and when required.

Job Type: Full-time