Full job description

Job Description:

We are seeking an energetic and customer-focused Waitress to join our Rolla Suites Hotel outlet in Dubai. The ideal candidate will provide excellent service, ensure guest satisfaction, and contribute to a positive dining experience.

Key Responsibilities:

• Greet and welcome guests in a polite and professional manner
• Present menus, take food and beverage orders accurately
• Serve food and drinks efficiently according to outlet standards
• Ensure tables are clean, set, and well-maintained at all times
• Handle guest inquiries and resolve complaints promptly
• Coordinate with kitchen and bar staff for smooth service
• Process bills and payments accurately
• Follow hygiene, safety, and service protocols
• Maintain a positive attitude and teamwork throughout shifts

Requirements:

• Previous experience as a Waitress in a hotel, restaurant, or café (preferred)
• Good communication skills in English (additional languages are a plus)
• Pleasant personality with customer service mindset
• Ability to work flexible shifts, including weekends and holidays
• Knowledge of food & beverage service standards
• Well-groomed and professional appearance

Job Type: Full-time