Full job description

The Barista is responsible for preparing and serving high-quality coffee, tea, detox juices, smoothies, matcha, protein drinks, fresh juices, and other wellness-focused beverages. This role emphasizes delivering an exceptional guest experience through excellent service, maintaining a clean and welcoming atmosphere, and aligning with wellness hospitality standards.

Key Responsibilities and Expectations:

1. Beverage Preparation and Service

• Prepare and serve a variety of beverages, including specialty coffee, tea, detox juices, smoothies, matcha, protein
• drinks, and fresh juices.
• Ensure consistency, accuracy, and quality in all beverage offerings.
• Stay up-to-date with wellness-focused beverage trends and incorporate them into the menu.

2. Guest Experience

• Provide personalised service by understanding guest preferences and making suitable recommendations when
• needed.
• Educate guests on the health benefits of specific drinks and wellness ingredients if required.

3. Cleanliness and Hygiene

• Maintain a clean and organised beverage preparation area, ensuring compliance with hygiene standards.
• Sanitise equipment and tools regularly to uphold food safety protocols.
• Ensure all ingredients are fresh and stored appropriately.

4. Collaboration and Teamwork

• Work closely with other team members to ensure smooth operations and timely service.
• Assist team members in beverage preparation and customer service.
• Participate in weekly team meetings to discuss new ideas and address challenges.

5. Inventory and Stock Management

• Monitor and manage stock levels for ingredients and supplies, ensuring availability at all times.
• Communicate shortages or maintenance needs to the manager promptly.
• Assist with ordering wellness-related products and tracking inventory.

6. Sales and Promotions

• Promote seasonal and specialty wellness beverages to enhance guest experiences and drive sales.
• Upsell complementary items such as snacks, wellness products, or meal pairings.

Requirements

• High school diploma or equivalent; a certificate in hospitality, barista training, or a related field is preferred.
• Minimum of 1-2 years of experience as a barista in a hospitality, wellness, or high-volume coffee shop setting.
• Expertise in brewing coffee and preparing a variety of wellness-focused beverages such as detox juices,smoothies, matcha, and protein shakes.
• Knowledge of portion control, ingredient balancing, and presentation.
• Strong multitasking abilities in a fast-paced environment.
• Attention to detail for maintaining cleanliness and ensuring compliance with health and safety standards.