Full job description

Job Summary:

We are looking for a dedicated and detail-oriented Housekeeping Supervisor to oversee daily housekeeping operations and ensure high standards of cleanliness, hygiene, and guest satisfaction across the hotel.

Key Responsibilities:

• Supervise and coordinate daily activities of housekeeping staff.
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met.
• Assign duties, prepare duty rosters, and manage staff attendance.
• Train, coach, and motivate housekeeping team members.
• Ensure proper use and control of cleaning supplies, linen, and equipment.
• Report maintenance issues and follow up with Engineering for timely resolution.
• Handle guest requests and complaints related to housekeeping promptly and professionally.
• Ensure compliance with hotel policies, health, safety, and hygiene standards.
• Coordinate with Front Office for room status updates and priorities.

Requirements:

• Minimum 2–3 years of experience in a similar role in a hotel environment.
• Good knowledge of housekeeping procedures, chemicals, and equipment.
• Strong leadership, communication, and organizational skills.
• Ability to work flexible shifts, including weekends and holidays.
• Diploma or certification in Hotel Management or Housekeeping (preferred).

Preferred Skills:

• Experience in the UAE hospitality industry
• Knowledge of hotel PMS (OPERA)
• Attention to detail and problem-solving skills

Job Types: Full-time, Permanent