As Housekeeping Order taker, you will be responsible for the following duties:

• Ensures key control procedures are maintained and makes a daily inventory of all room attendant keys at the beginning and end of his/her shift.
• Prepares the daily time sheets for payroll and updates monthly payroll.
• Updates the computer room status given by the Supervisors.
• Keeps the Housekeeping Manager and the Executive Housekeeper informed about rooms and changes within room statuses.
• Assists and follows up purchase ordered given by the Executive Housekeeper
• Registers and stores all lost & found according to the hotel policy and procedure.
• Prepares all gate passes for issued lost and found items.
• Lassies with Front Office, Maintenance and other departments as needed.
• Monitors the filing system.
• Posts laundry bills and flower invoices.
• Performs general secretarial work as required.
• Assists with emergency procedures such as evacuation, fire & bomb threats.
• Complies fully with the hotel’s health & safety regulations.
• Performs any duty as assigned by the Housekeeping Management team.

As a Housekeeping Order taker, we expect from you:

• Previous experience in the same role in a luxury hotel is required, resort experience is a plus
• Certification or Diploma in Hospitality Management is preferred
• Strong and Excellent interpersonal and communication skills with a focus on delivering personalized guest service
• Fluency in English required; additional languages is an advantage

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