Job Responsibilities

• Handle insurance approvals, pre-authorizations, and claims submission
• Verify patient insurance coverage and eligibility prior to consultations and procedures.
• Ensure accurate coding and billing as per DHA and insurance company requirements.
• Liaise with doctors, patients, and insurance providers for smooth claim processing.
• Follow up on pending claims, re-submissions, and reconciliation of rejections.
• Maintain updated knowledge of insurance policies, guidelines, and DHA regulations.
• Prepare and submit periodic reports on approvals, rejections, and collections.
• Provide support to front office and finance teams regarding insurance-related queries.

Requirements

• Minimum 2–3 years of UAE experience as an Insurance Coordinator in a medical clinic or hospital.
• Strong knowledge of UAE medical insurance processes, DHA requirements, and claim submission systems.
• Proficiency in medical coding (CPT, ICD-10, HCPCS).
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Bachelor’s degree in a relevant field; certification in medical coding/insurance is an advantage.