Job Summary

The Receptionist will be the first point of contact for clients, visitors, and internal staff at the laboratory. The role requires a professional, well-organized individual with strong communication skills in English and Hindi, capable of managing front desk operations, coordinating client inquiries, and supporting administrative tasks while maintaining confidentiality and professionalism in a laboratory environment.

Key Responsibilities

• Greet clients, visitors, and vendors in a professional and courteous manner.
• Handle incoming and outgoing calls, emails, and walk-in inquiries efficiently.
• Coordinate sample receipt entries and maintain visitor and client logs.
• Assist in scheduling appointments and coordinating with laboratory and quality teams.
• Maintain proper documentation and records related to client visits and laboratory intake.
• Ensure the reception area is clean, organized, and presentable at all times.
• Support basic administrative tasks such as data entry, filing, and report coordination.
• Maintain confidentiality of client, sample, and laboratory-related information.
• Follow laboratory safety, compliance, and quality protocols when handling visitors or documentation.

Mandatory Requirements

• Fluency in English and Hindi (spoken and written) – mandatory.
• Previous experience as a Receptionist, Front Desk Executive, or Customer Service Executive (laboratory, jewellery, or industrial environment preferred).
• Basic computer knowledge (MS Office, email handling, data entry).
• Strong interpersonal and communication skills.
• Professional appearance and customer-oriented attitude.
• Ability to multitask and work efficiently in a fast-paced environment.

Preferred Qualifications

• Experience in laboratory, jewellery, bullion, or precious metals industry.
• Knowledge of basic documentation or sample handling processes.
• Familiarity with UAE workplace etiquette and professional standards.

Job Type: Full-time