Full job description

Overview

We are looking for a friendly, organized, and proactive Receptionist to be the first point of contact for our clients. The ideal candidate will manage front-desk operations, support daily administrative tasks, and ensure a smooth and welcoming experience for visitors.

Key Responsibilities

• Greet clients and visitors with a warm, professional demeanor
• Answer phone calls, respond to inquiries, and direct calls to the appropriate staff
• Manage appointment scheduling, confirmations, and cancellations
• Maintain the reception area’s cleanliness, organization, and presentation
• Handle client check-in and check-out procedures
• Manage emails, messages, and basic correspondence
• Assist with administrative tasks such as filing, data entry, and document preparation
• Coordinate with internal teams to ensure seamless client flow and service delivery
• Process payments and maintain accurate records
• Uphold confidentiality and data protection protocols

Requirements

• High school diploma or equivalent; additional certification in office administration is a plus
• Previous experience as a receptionist, front desk agent, or customer service role preferred
• Professional appearance and excellent communication skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office or similar software
• Ability to remain calm and courteous under pressure
• Fluency in English

Preferred Skills

• Customer service–oriented mindset
• Attention to detail
• Ability to work independently and as part of a team
• Familiarity with scheduling or CRM systems (e.g. MindBody—if applicable)

Job Type: Full-time