Full job description

• Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed
• 2+ years experience working in a hotel receptionist or guest services role
• High school diploma, GED, or suitable equivalent
• Proficient in Microsoft Office Suite and other necessary computer programs
• Solid written and verbal communication skills
• Fluency in English
• Ability to maintain a positive, friendly attitude even under high pressure
• Excellent organizational and multitasking skills
• Professional attitude and appearance
• Knowledgeable in Booking.com, Airbnb, AIrbetter,Hotel Beds, Expedia sites.
• Knowledgeable in WiNHMS is Advantage but not required

Job Type: Full-time