Patient Coordinator

JOB DESCRIPTION:

  • Engage with clients in person, by phone, and through digital channels to discuss aesthetic treatments and services.
  • Understand client goals and concerns, and provide recommendations based on services offered.
  • Conduct consultations to provide treatment information, pricing, and potential results.
  • Build lasting client relationships by offering exceptional customer service and follow-up.
  • Meet and exceed monthly sales targets by effectively promoting treatments, memberships, and package deals.
  • Maintain a comprehensive knowledge of all services, promotions, and new treatments to present to clients.
  • Track and report on sales metrics, trends, and opportunities for growth.
  • Work closely with clinicians, aestheticians, and management to create a cohesive and supportive environment for clients.
  • Provide feedback from clients to ensure continuous improvement of services and customer experience.

JOB REQUIREMENTS:

  • Bachelors Degree
  • Proven experience in sales, preferably within an aesthetic clinic preferably in aesthetic treatment, plastic surgery, beauty, wellness, or medical aesthetics.
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Exceptional communication skills, both written and verbal.
  • Good pleasing personality with excellent communication, planning, organization, interpersonal and presentation skills.
  • Aesthetics Clinic experience in Dubai (preferred)
  • Russian/Arabic language will be an added advantage.

COMPENSATION & REWARDS:

  • Compensation is one of the best in the industry w/ local benefits.
  • Strong incentive scheme upon achieving target.
  • KPIs.

Leave a Reply

Your email address will not be published. Required fields are marked *