Full job description

We are looking for an experienced Operations Manager to oversee all daily operations for a growing holiday home management company. The role includes managing check-ins/check-outs, coordinating with cleaning and maintenance teams, handling guest issues, supervising quality control, ensuring property readiness, and communicating with landlords when needed.

Key Responsibilities

• Oversee daily operations (guest issues, check-ins, check-outs)
• Coordinate with cleaners, QC officer, and maintenance team
• Ensure all properties are ready before guest arrival
• Solve urgent operational problems
• Supervise Guest Relations and ensure high communication standards
• Provide daily reports to management
• Liaise with landlords for operational updates
• Improve guest experience and overall efficiency

Requirements

• Experience in Holiday Homes in Dubai (mandatory)
• Strong leadership & problem-solving skills
• Excellent English communication
• Ability to work under pressure
• Strong coordination abilities

Salary Range

AED 8,000 – 10,000/month + performance bonus