Full job description

A receptionist job description includes greeting visitors, answering and directing phone calls, managing appointments and calendars, handling incoming and outgoing mail, and maintaining a tidy reception area. Key duties involve performing administrative tasks, such as filing and data entry, and ensuring a welcoming and professional first impression for the company. Depending on the industry, the role can also involve managing office supplies, coordinating travel, and providing basic customer service. Key responsibilities

• Visitor management: Greet guests, provide information, and direct them to the appropriate person or office.
• Communication: Answer, screen, and forward incoming calls. Respond to emails and messages.
• Scheduling: Manage calendars, schedule meetings, and book appointments.
• Administrative support: Perform clerical duties such as filing, photocopying, faxing, and data entry.
• Office organization: Maintain a clean and presentable reception area, and manage office supplies.
• Mail and deliveries: Receive, sort, and distribute incoming and outgoing mail and packages.
• Office security: Monitor access to the building and issue visitor passes if required.

Skills and qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and other office equipment.
• A friendly and professional demeanor.
• Ability to be proactive and resourceful.

Job Type: Full-time