Key Tasks and Responsibilities:

• Work within defined parameters can make decisions and apply concepts to administrative issues of medium complexity
• Maintain physical or digital employee files
• Prepare and submit tickets to the Global People Services team for updating HR system data, including employee personal data, salary changes and promotions, employment details, etc.
• Review employee payroll claims; gain approvals, prepare and submit tickets to the Global People Services team for HR and payroll system updates
• Act as the point of contact for employees on general, payroll, and timesheet queries and resolve issues through immediate action
• Generate documents such as offer letters, verification of employment, salary, and promotion letters
• Coordinate onboarding and off-boarding processes, which include arranging orientation sessions, exit interviews, benefit enrollments and exits, and system updates
• Support various HR processes by coordinating of meetings, tracking and reporting on progress, and management of data
• Prepare reports and HR metrics
• Support general HR initiatives
• Perform other duties and responsibilities as assigned

Essential Qualifications and Education:

• High School Diploma or equivalent
• Minimum of 2 to 4 years of administrative experience, HR admin experience is advantageous
• Good communication skills, both written and verbal
• Ability to build good relationships
• Capability to apply discretion and maintain high levels of confidentiality
• Strong sense of urgency and problem-solving skills
• Ability to juggle multiple tasks with superb accuracy
• Proficient in HR Systems, e.g., SAP, Oracle, PeopleSoft, Alfresco, etc.
• Proficient in Microsoft Office – PowerPoint, Excel, Word, and Outlook

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