Overview Of The Role:
The Sales Assistant is crucial for generating sales and delivering an excellent customer experience in the market hall area. The role involves supporting operational duties assigned by the shopkeeper, such as product arrangement and maintaining the sales floor. Success in this role requires creating a clean and organized environment, adhering to company policies, meeting sales targets, and providing a warm first impression with excellent communication.
What You Will Do:
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
- Represents a positive attitude toward the merchandise, the brand, and the company.
- Assumes and completes other duties as assigned by the shopkeeper.
- Meets or exceeds weekly sales targets.
- Participates in all market hall inventories.
- Participates in and attends all store meetings and other related functions.
- Is punctual and adheres to designated work schedule.
- Is flexible and works well with peers and management to accomplish duties.
- Follows IKEA policies and procedures 100%.
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
- Greets customers immediately upon entering the store with a smile.
- Provides customers with current relevant information.
Required Skills To Be Successful:
- Strong customer service skills with a focus on creating positive interactions.
- Ability to work effectively as part of a team in a fast-paced retail environment.
- Physical fitness, including the ability to stand for prolonged periods and lift stock.
- Excellent communication skills, with a friendly and engaging personality.
What Qualifies You For The Role:
- High School Degree.
- 1 year of retail sales experience.
- Good verbal communication skills.
- Ability to lift certain products. Ability to stand for a minimum of 8 hours.
- We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
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