Job responsibilities

Main Responsibilities

• Ensure proper store operations according to guidelines.
• Operate the Retail Pro Management system, in all areas relating to stock transfer, stock arrivals and payments.
• Manage and maintain the store facility, including cleaning, repair, and replacement of damaged fixtures, furniture, registers, and other related items.
• Oversee maintenance on all lightings and electrical systems as required.
• Ensure organization of all back of house areas, stock rooms, maintenance rooms, alterations, rest rooms, and hold areas.
• Serve as direct liaison between all sub-contractors and vendors to verify work standards and conditions of the store.
• Control store expenses ensuring their correct records.
• Ensure proper procedures are being met in regard to cash, credit card and check processing.
• Control Petty cash in accordance with company policy and procedure.
• Manage, facilitate, and ensure completion of all inventories and cycle counts.
• Collaborate with and support Legal department in all areas of risk, physical security, store cash controls, inventory management, inter-store communication, and audits.
• Ensure proper order on packaging material, stationary, CRM materials etc.
• Maintain depth and accurate records of repairs (After Sales Service follow up).
• Oversee all processing of shipments, transfers, and consignments.
• Ensure all associates are aware of and abide by all HR policies.
• New joiners training on back-office procedure, including POS, schedules etc.
• Ensure all associates are aware of and abide by all POS policies and procedures.

Profile

• At least 5 years of experience in Fashion/Luxury retail back of house.
• Bachelor’s or master’s degree is preferred.
• Organized, punctual, accurate, trustable.
• Administration and financial skills.
• Excellent Computer skills.
• Fluent English.

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