Full job description

Zee Speed Auto Garage LLC

We are hiring a Telecalling Executive with strong communication skills and social media knowledge to support our automotive service operations.

Responsibilities:

• Make outbound and receive inbound calls from customers.
• Clearly communicate all services, promotions, and appointment details.
• Mandatory: Speak fluent English while interacting with customers.
• Capture short customer videos (before/after service, customer experience).
• Take video feedback and testimonials for social media use.
• Assist in posting or sharing content on social media platforms.
• Maintain proper customer records and appointment schedules.
• Coordinate with workshop staff to ensure smooth workflow.

Requirements:

• Fluent English speaking is mandatory.
• Video capturing skills are mandatory (phone recording acceptable).
• Basic understanding of social media (WhatsApp, Instagram, Facebook).
• Professional phone etiquette and communication skills.
• Ability to handle customer queries politely.
• Previous telecalling or customer service experience preferred.