Job Description

As a Housekeeping Attendant you are responsible for the cleanliness of Guest rooms and public areas as instructed by Supervisors while adhering to Hotel policies and procedures.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively

• Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
• Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
• Inform Laundry Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfaction
• Maintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organized appearance
• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
• Consider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and Guest satisfaction
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Qualifications

• Previous experience in a hotel industry
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps