Job Description

Key Responsibilities:

• Greet guests promptly and courteously upon arrival
• Manage waitlists and reservations using a booking system or seating chart
• Escort guests to tables and provide menus
• Communicate with servers and managers about guest needs, large parties, or VIPs
• Maintain cleanliness and order at the front desk, entrance area, and menus
• Answer phone calls, take reservations, and provide accurate restaurant information
• Monitor the dining area to anticipate and respond to guest needs
• Ensure a smooth and efficient seating flow during busy shifts
• Handle guest complaints or refer them to management as needed

Qualifications

Qualifications:

• Previous experience in hospitality or customer service preferred
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexible schedule, including nights, weekends, and holidays
• Fluent in Arabic