Position Overview

woo-hoo! Children’s Museum is seeking a friendly and dynamic Receptionist to be the welcoming face at our recreation centre. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. We value diversity and encourage applications from individuals who speak multiple languages, as we strive to create an inclusive atmosphere for all our visitors.

Responsibilities

• Guest Reception: Greet and assist visitors with a warm and welcoming demeanuor, ensuring a positive first impression of the museum.
• Information Provider: Provide accurate information about exhibits, programs, and events, both in person and over the phone.
• Administrative Support: Manage the reception area, including answering phones, and handling inquiries efficiently.
• Collaboration: Work closely with other team members to support museum events and activities, ensuring a seamless experience for guests.
• Facility Management: Assist in maintaining the cleanliness and organization of the reception area and public spaces.

Requirements

• Experience: Previous experience in a receptionist or customer service role preferred.
• Communication Skills: Exceptional verbal and written communication skills; proficiency in multiple languages is a strong asset.
• Customer Service Orientation: Strong commitment to providing excellent service to children and families.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a busy environment.
• Technical Proficiency: Familiarity with office equipment and software; experience with ticketing systems is a plus.
• Flexibility: Willingness to work varied shifts, including weekends and holidays.

Job Type: Full-time