Full job description

• Supervise and coordinate the activities of housekeeping staff including room attendants, public area cleaners, and laundry staff.
• Inspect guest rooms, public areas, and back-of-house areas to ensure compliance with cleanliness and quality standards.
• Assign duties and create daily work schedules based on occupancy and operational needs.
• Monitor housekeeping supplies and equipment; manage inventory and place orders as needed.
• Report maintenance issues and follow up to ensure timely resolution.
• Train new employees and provide ongoing coaching to housekeeping staff to maintain service standards.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle guest complaints or requests promptly and professionally.
• Assist in conducting performance evaluations and staff appraisals.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.
• Prepare and submit reports to the Housekeeping Manager.

Job Type: Full-time