About the Role

Glam & Go Salon is hiring a reliable, organized, and client-focused Front Desk & Operations Executive. You will manage the reception desk, handle payments, support daily operations, and ensure smooth coordination between clients and the salon team.

Key Responsibilities

• Welcome clients and manage check-ins
• Answer calls and WhatsApp enquiries
• Manage the booking calendar – ability to use Fresha is a huge plus!
• Handle billing, cash, and POS payments
• Track inventory and restock products
• Maintain reception area and support daily salon operations
• Record client details and preferences accurately
• Coordinate with stylists and technicians
• Assist with basic admin work as needed

Requirements

• Strong communication skills
• Customer service experience
• Basic computer and POS knowledge
• Organized and detail oriented
• Comfortable multitasking in a busy environment
• Positive, friendly attitude
• Prior salon/spa experience is an advantage

Working Hours

• 6 days a week, usually Mondays off
• 12 pm to 10 pm (or as per salon requirement)

Salary & Benefits

• Competitive salary
• Commission on upselling
• Staff discounts on services
• Training and growth opportunities