Full job description

A leading healthcare and aesthetics provider is looking for a Front Line Officer to be the first point of contact for our patients and clients.

Key Responsibilities:

• Greet and assist patients in a professional and welcoming manner
• Manage front desk operations, including appointments, inquiries, and follow-ups
• Coordinate with medical staff to ensure smooth patient flow and service delivery
• Maintain accurate records and handle administrative tasks efficiently
• Uphold confidentiality and ensure compliance with healthcare standards

Qualifications:

• Graduate of any medical-related field (Nursing, Pharmacy, Allied Health, or similar)
• Prior experience in the healthcare industry is an advantage
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office and basic computer applications
• Ability to work in a fast-paced, customer-focused environment