Service Advisor

What You Will Do

Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.
Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.
Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.
Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.
Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.
Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.

Required Skills to Be Successful

Experience: Minimum of 3–5 years as a Service Advisor in an automotive dealership.
Technical Knowledge: A solid understanding of automotive products, processes, and technical details.
Customer Service: A passion for going the extra mile to delight customers.
Language Skills: Strong English communication skills; Arabic is a plus!