Overview of the role
We’re looking for an experienced Sales Manager to run the sales operations of an assigned showroom portfolio across the UAE. You’ll execute sales strategies, lead and coach a high performing team, uphold standard operating procedures, and ensure targets are met while delivering an outstanding customer experience.

What you will do

• Lead daily sales performance—track vehicle sales, support non regular transactions during peak seasons, and ensure monthly and annual targets are achieved
• Own the business plan—provide, analyze, and manage plans that drive operational targets set by centre management; course correct as needed
• Monitor and elevate team results—evaluate performance and take corrective action with centre management to keep portfolios on track
• Strengthen sales processes & customer care—promote standard procedures, resolve escalated complaints, and improve CSV (Customer Satisfaction/Engagement) outcomes
• Coach for growth—develop Sales Executives and showroom staff through regular reviews (PDR) and targeted development actions
• Ensure data quality—maintain customer data capture accuracy at all points of sale; leverage Connect reports for visibility
• Build product knowledge—run regular discussions and training to enhance team confidence and sales effectiveness
• Manage compliance—handle documentation and government related matters in line with prescribed rules to minimize legal risk
• Success measures: monthly/annual target achievement, team performance metrics, CSV scores, PDR outcomes, Connect reporting, training cadence, complaint log closure, and alignment with government policy updates

Required skills to be successful

• Bachelor’s degree or equivalent
• At least 8 years in Sales, including 2–4 years in a managerial role
• Customer & Personal Service: deep understanding of needs assessment, service quality, and satisfaction evaluation
• Sales & Marketing: methods for promoting and selling, basic strategy, product demos, and sales control systems