About The Role

Prepares drink orders for guests according to specified recipes using measuring systems.

Key Duties and Responsibilities

• Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, and thanks guests with genuine appreciation.
• Set up and maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
• Takes proper orders, serves guests, and handles cash operations as required.
• Prepares fresh garnishes for drinks.
• Issues, opens, and serves wine/champagne bottles.
• Stocks of ice, glassware, and paper supplies.
• Restocks the bar with liquor and supplies.
• Transports supplies to the bar setup area.
• Removes soiled wares from the bar top and tables and places them in designated areas.
• Secures liquors, beers, wines, coolers, cabinets, and storage areas.
• Provides a high standard of quality and efficient/friendly service.
• Handles guest inquiries courteously and efficiently.
• Establishes a rapport with guests, maintaining good customer relationships.
• Manages the stocks and set up for the bar in line with brand standards.
• Ensures equipment remains clean and in good condition.
• Prepares and serves beverage orders according to recipes and service standards.
• Has full knowledge of all bar products and cocktail recipes.
• Collects all general requisitions and food and beverage requisitions.
• Adheres to opening and closing procedures established for the outlet and checks beverage stock.
• Ensures that the bar counter and surrounding area are always kept clean and organized.
• Follows all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and completes safety training and certifications.
• Develops and maintains positive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to other employees’ concerns.

Experience & Educational Requirements

• High School diploma or general education degree or its equivalent.
• Vocational certificate or diploma in Food & Beverage or Bar.
• HACCP certified
• Six months to one year related experience and/or training.
• Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
• Initiative and Commitment to Achieve
• Attention to Detail & Quality
• Organizing for results
• Teamwork
• Effective Communication
• Friendly
• Patient
• Guest-oriented, service-minded, and attentive to quality
• Sales acumen
• Dynamic
• Good presentation
• Thorough and organised approach
• Creative

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