Full job description

We are looking for dynamic individuals with a passion for retail, sustainable food, and healthy living. Candidates should have at least 3–4 years of experience in the hospitality/F&B industry at a managerial or supervisory level and must have managed a team of more than 10 people.

Job Description:-

• Responsible for managing the daily operations of the café.
• Evaluate guest satisfaction levels with a focus on continuous improvement in a timely and efficient manner.
• Gather guest feedback and recommend improvements to our menus.
• Ordering food and kitchen equipment from suppliers
• Function as the strategic business leader to expand the business by increasing profits in the existing outlet, reducing wastage and maximize upselling and cross-selling.
• Ensure frequent menu engineering to maximize profits and promote a healthy, sustainable lifestyle
• Responsible for the growth of online sales through both internal and 3rd party vendors.
• Train, retain, supervise and schedule food and beverage staff in accordance with business needs, productivity, service standards
• Observe food and beverage outlet operations and take needed action to ensure all standards are being met then test the food and beverage products for consistency
• Ensure compliance of brand standards
• Set departmental targets and objectives, work schedules, budgets, policies and procedures
• Accountable for monthly stocktakes
• Ensure communication meetings are conducted and post-meeting minutes generated
• Assist other departments wherever necessary and maintain good working relationships
• Comply with cafe security, fire regulations and all health/safety legislation

Key Requirements:

• Knowledge of safety, sanitation and food handling procedures.
• Previous kitchen management/supervisory experience in a hospitality industry
• Communication and Team Management abilities
• Ability to work within opening hours (holidays, evenings, weekends, etc.)
• Customer service oriented
• Cost control with ERP and Excel knowledge
• Good Math and Reporting Skills
• Highly Organized and Leads by Example

Job Type: Full-time

Pay: AED3,000.00 – AED3,500.00 per month