• Conduct sales calls, client meetings, site inspections, and presentations to showcase hotel facilities and services
• Maintain an active pipeline and achieve assigned revenue targets for group rooms, events, and related services
• Manage existing accounts to maximize repeat business, strengthen loyalty, and ensure client satisfaction
• Build and maintain strong relationships with corporate clients, travel agencies, PCOs, DMCs, event planners, and industry partners
• Act as the primary contact for MICE clients, handling inquiries, proposals, negotiations, and contract closures
• Responsible for prospecting new accounts
• Adhere to the Corporate SOP’s
• Follow up of tentative bookings in the assigned markets
• Detailed knowledge of competitor set
• Thorough knowledge of all services provided by the Hotel and all relevant facts and figures of hotel
• Responsible for timely contracting from the client base responsible for
• Assist the Director of Sales / Director of Commercial Strategy with the preparation of the annual budget by providing statistics and forecasts of account productions
• Execute sales actions within set cost budget structure
• Update OPERA contact database at all times
• Stay updated on MICE industry trends, competitor activity, and market demands to identify new opportunities
• Participate in trade shows, networking events, and sales missions to represent the hotel and strengthen market presence
• Prepare regular sales reports, activity summaries, and forecasting updates for management
• Ensure presentation materials, proposals, and communications reflect the brand’s standards

As a Sales Executive – MICE, we expect from you:

• Bachelor’s degree in business / hospitality management or relevant qualification
• At least 2 years solid experience in similar capacity, preferably in luxury hospitality field, resort experience will be a plus
• Guest-focused and ability to build rapport with clients
• Results driven and goal-oriented
• Great negotiation and presentation skills
• Excellent communication skills in English, both verbal and written